Smart Hands & On-Site Support
A qualified technician on site to be your eyes and hands, while your team stays remote.
Learn moreThe engineers you need, where you need them.
We dispatch vetted technicians to your sites nationwide, and we put technical people into your team — allocated full time, held on an SLA, or placed onto your own payroll.
A single work order, a national rollout, or a full-time engineer on your team. One point of contact either way.
Hardware and systems our technicians work on every day
Cisco
Microsoft
Dell
HP
Fortinet
VMware
Aruba
Ubiquiti
What we do
Two ways to get the work covered.
Send us the job and we dispatch a technician to it, or take the engineer instead and run them as part of your own team. Most clients end up using both.
Field Services
Work that has to happen at a physical location. We source the technician, schedule them and send you the close-out.
IMAC — Install, Move, Add, Change
Install, move, add and change work handled to schedule, from a single desk to a whole floor.
Learn moreNetwork & Structured Cabling
Switch and access point installs, patching, drops and terminations — tested and labelled before we leave.
Learn moreBreak-Fix & Hardware Replacement
Failed hardware diagnosed and replaced on site, with the faulty unit returned per your RMA process.
Learn moreWireless Site Surveys
Predictive and on-site surveys with heat maps and a written report you can hand straight to your installer.
Learn moreMulti-Site Rollouts & Deployments
Coordinated deployments across many locations, sequenced and tracked from one project plan.
Learn moreResourcing & Staffing
People rather than tickets. Engineers allocated to you full time, held on an SLA, or placed onto your own payroll.
Dedicated Resources
A named engineer allocated to you full time — on site, in your office, or remote — directed by you, employed by…
Learn moreResource on SLA
Engineers held against a contracted response window — four hours, eight hours or next business day.
Learn moreContract-to-Hire & Permanent Placement
We source, screen and place technical people onto your payroll. Trial them on contract first, or hire direct.
Learn more
Reach when you need it. Precision every time.
20+
Technicians and engineers in our network
426+
Work orders completed
2019
In business since
How it works
Send the scope. We take it from there.
You tell us the site, the task and the window. Sourcing the right technician, scheduling them and chasing the close-out is our job, not yours. The four steps below are how a work order runs — resourcing engagements start with a role profile instead of a site, and are set up the same week.
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Send the work order
Site, task, parts and the window you need it in. A few lines is enough to start.
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We assign a technician
Matched to the skills and certifications the job actually calls for, not just whoever is nearest.
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They work to your scope
Check-in on arrival, the work done to your scope of work, and a call if anything on site differs.
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You get the close-out
Photographs, timestamps and a written summary the same day. No chasing.
In the field
On site, and documented.
Every job comes back with the same evidence pack — photographs, arrival and departure times, and a written close-out. You see what happened without having to ask.
Why Glamor
Built around your operation, not ours.
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Coverage where you have none
Sites in cities you have nobody in are exactly the ones we are built for.
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Fast dispatch
Routine work orders scheduled quickly; urgent ones we work to get covered same or next day.
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Vetted people
Background-checked, insured, and matched to the certifications the work actually calls for — whether they are on a work order or on your team.
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Hire the capacity, not the headcount
Take an engineer full time, on an SLA, or onto your own payroll. Scale it back down without a redundancy process.
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Proof of completion
Photo documentation, check-in and check-out times, and a written close-out on every job.
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One job or one thousand
The same process scales from a single break-fix call to a national rollout.
Tell us what you need covered.
A site and a scope, or a role and a start date. Either way we will come back with availability and pricing.